Mobile Power Charger - 3,000 mAh

FAQs

The package says Do not operate at temperature 60 degrees or above. Is that correct?

How can I tell how much power is left on my Pac2Go Mobile Power Charger?

How can I tell if the Pac2Go Mobile Power Charger is charging my device?

How soon can I use my device once I plug in the Pac2Go Mobile Power Charger?

Once fully charged, how long does the Pac2Go Mobile Charger hold the charge if not used?

Is there a warranty?

How many times can I recharge the Pac2Go Mobile Power Charger?

Will this charger get hot when it is charging devices?

How can I tell when the device is partially or fully charged while charging?

Can I use the device if it only partially charged?

How long does it take to recharge?

Still Have a Question?

If you don’t see the answer to your question we have three ways to contact us:

• Use our Contact page on the Pac2Go site
• Email us at info@pac2go.com
• Call us at (719) 822-2001

The package says “Do not operate at temperature 60 degrees or above”. Is that correct?

It is actually 60 degrees Celsius which is the equivalent of 140 degrees Fahrenheit. Even I don't operate at 140 degrees Fahrenheit.

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How can I tell how much power is left on my Pac2Go Mobile Power Charger?

There are 4 blue LED light just below the Pac2Go label that indicate the device power as follows:

 4 blue lights is 100-76% of the power remaining

 3 blue lights is 75-51% of the power remaining

 2 blue lights is 50-26% of the power remaining

 1 blue light is less than 25% of the power remains

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How can I tell if the Pac2Go Mobile Power Charger is charging my device?

There are 4 blue LED lights just below the Pac2Go label. When even one light is lit the device is charging.

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How soon can I use my device once I plug in the Pac2Go Mobile Power Charger?

If your device is already active but low in power then you can use it immediately. If the device's battery is completely empty then it will require enough time to charge the battery until it is bootable. For most phone devices this will be no more than 3 minutes. Kindle devices take longer to have enough charge to boot. Once booted you can use your device as before. Your

device will charge faster if the device is idle but you should be able to use your device and charge at the same time though it will take longer to charge.

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Once fully charged, how long does the Pac2Go Mobile Charger hold the charge if not used?

Generally, most of our external batteries' static power consumption is lower than 20uA, which will take between 3.5 and 20 years to drain the battery completely if they are not used. However, the chemicals within the li-ion battery will gradually become less active over prolonged periods without use. Most will be 60% power after 2 years without use.

We do recommend that you charge and recharge it at least once a month to extend your battery's life.

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Is there a warranty?

Yes, the Pac2Go Mobile Power Charger has a 1½ year warranty. Please call us at (719) 822-2001 or email us at support@pac2go.com

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How many times can I recharge the Pac2Go Mobile Power Charger?

The Pac2Go Mobile Power Charger can be recharged greater than 500 times.

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Will this charger get hot when it is charging devices?

I've carried it in my front pocket in Thailand while it was charging my phone and didn't notice any significant heat. That said, if the unit is set in an tightly enclosed space it might warm up but it is still safe.

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How can I tell when the device is partially or fully charged while charging?

There are 4 blue LED light just below the Pac2Go label that indicate the charging progress as follows:

4 blue lights fully on is 100% charged

3 blue lights fully on and one flashing is 75-100% charged

2 blue lights fully on and one flashing is 50-74% charged

1 blue light fully on and one flashing is less than 25-49% charged

1 blue light flashing is less than 0-24% charged

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Can I use the device if it only partially charged?

Yes.

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How long does it take to recharge?

Generally around 2-3 hours depending on the charger you are connected to.

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